An email address that matches your domain
Did you know customers are more likely to choose a business with a professional email address over one that does not? And with a memorable email address that matches your domain name, you’ll be promoting your business with every new message.
A professional domain-based email — i.e., you@coolexample.co.uk allows you to send and receive email messages from a smartphone, tablet or supported devices.
Microsoft 365 mailbox security
A professional email address is important to your business; you can count on us to keep your mailbox safe and accessible at all times. Every professional email address is backed by Microsoft 365 up-time guarantee and industry-leading security measures to help protect your data.
We believe that email conversations are between the parties involved. That’s why we don’t access or share any of your data at any time or deliver ads during your online experience.
Create up to 400 email aliases
An alias is a way to receive emails without exposing your Microsoft 365 email address. All emails sent to your alias address go into your email accounts inbox. Aliases can diversify a single email address without having to pay for multiple inboxes.
You can create up to 400 aliases for the same email account. All mail sent to an alias will show up in your inbox addressed to your primary email address.
Synchronise with all devices
You can always have your latest emails, contacts, and appointments at your fingertips. Microsoft 365 email accounts work with iPhone, Android and Windows smartphones to keep all of your devices from your laptop to your smartphone or tablet up to date and in sync.
Once you have synchronised your Microsoft 365 email address between your laptop and the mail application on your smartphone, you’ll always be reachable.
Frequently asked questions..
Questions AND ANSWERS
Android
Add my Microsoft 365 email to Outlook on Android
- Open Outlook. (Don’t have the app? Download it at the Google Play Store.)
- Tap Menu > Settings.
- Tap Add Mail Account > Add an email account.
- Enter your Microsoft 365 email address and tap Continue.
- Enter your Microsoft 365 password and tap Sign In. (You might need to choose your account type as Work or School.)
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- Your Microsoft 365 account now shows in Settings.
- Go to your Inbox to check your email.
Add my Microsoft 365 email to Gmail on Android
- Open Gmail.
- If you’re new to Gmail, tap Add an email address.
- If you already have a Gmail account, in the upper-right corner, tap your profile and Add another account.
- Tap Exchange and Office 365.
- Enter your Microsoft 365 email address and tap Next.
- Enter your password and tap Sign In.
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- First time account users, tap Accept to allow Gmail to access your account.
- When your account is ready, tap Done to see your inbox.
- Your Microsoft 365 account is now set up on Gmail!
iPhone and iPad (iOS)
Add my Microsoft 365 email to Outlook on iPhone or iPad
- Open Outlook. (Don’t have the app? Download it at the iTunes App Store.)
- Tap Menu > Settings.
- Tap Add Mail Account > Add an email account.
- Enter your Microsoft 365 email address and tap Continue.
- Enter your Microsoft 365 password and tap Sign In. (You might need to choose your account type as Work or School.)
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- Your Microsoft 365 account now shows in Settings.
- Go to your Inbox to check your email.
Add my Microsoft 365 email to Mail on iPhone or iPad
- Open your iPhone or iPad’s Settings.
- Tap Mail > Accounts. (Depending on your iOS version, you might need to tap Passwords & Accounts.)
- Tap Add Account.
- Tap Microsoft Exchange.
- Enter your Email and a short Description (like your company’s name or email type), and then tap Next.
- Tap Sign In to confirm you want to use your Microsoft Exchange account.
- Enter your Password and tap Sign In. (You might need to choose your account type as a Work or School to continue.)
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
Note: If Microsoft can’t find your account, you might be asked to enter your details manually:
- Email: Your Microsoft 365 email address
- Password: Your Microsoft 365 email password
- Server: outlook.office365.com (this is required)
- Domain: This can be left empty
- Username: Your Microsoft 365 email address
- Tap Next. You might be asked to select Consent on behalf of your organization. This allows Microsoft 365 and the Mail app to work together. Tap Accept.
- Tap Save. You can come back and update settings here at any point.
- That’s it! You’ll see your Microsoft 365 account under Accounts.
Desktop (Windows PC)
Add my Microsoft 365 email to Outlook on Windows PC
- Open Outlook. (Don’t have the app? Download it.)
- Select File, and then select + Add Account.
- If you haven’t opened Outlook before, you’ll see a welcome screen.
- Enter your Microsoft 365 Email address and select Connect.
- Enter your Microsoft 365 Password and select Sign In. If asked, choose if you want to use this account everywhere on your device.
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- Once Outlook shows that the email was added, select Done.
Add my Microsoft 365 email to Mail on Windows PC
- From the Start menu, open Mail.
- If you’ve used the app before, select Settings, and choose Manage Accounts. Otherwise, continue to the next step.
- Select Add account.
- Choose Office 365.
- Enter your Microsoft 365 Email address and select Next.
- Select Work or school account, and then Continue.
- Enter your Microsoft 365 email address and password, and select Sign In.
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- Once you see that your account is set up, select Done to go to your inbox.
Desktop (macOS)
Add my Microsoft 365 email to Outlook on Mac
- Open Outlook. (Don’t have the app? Download it.)
- From the menu bar, select Outlook > Preferences.
- Select Accounts.
- Select + (plus) > New account.
- You might need to choose your account type as Work/School to continue.
- Enter your email address and select Continue.
- Enter your email password and select Sign in.
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
- Select Done. If you have more than one account, decide which account you want to set as the default.
- Your account will display, and your email will load, which can take a few minutes.
Add my Microsoft 365 email to Mail on Mac
- Open Mail. (If this is your first time using Mail, opening the app will start the process.)
- From the menu bar, select Mail > Add Account.
- Select Exchange and Continue.
- Enter your Name and Microsoft 365 Email Address, and select Sign In.
- You might need to choose your account type as Work or School to continue.
- Select Sign In again to let Microsoft locate your email address and account info.
- If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
Note: If Microsoft can’t find your email, you’ll be asked to enter your details manually:
- Username: Your Microsoft 365 email address
- Password: Your Microsoft 365 email password
- Internal URL: outlook.office365.com
- External URL: outlook.office365.com
- You’ll be redirected to the Microsoft 365 sign-in page. Enter your email Password and select Sign In.
- The app will request permission to your account. Select Accept.
- Select Done. You can come back and edit these settings at any point.
- Your account will display and your email will load, which can take a few minutes.