You should check this page regularly to ensure that you are happy with any changes.
What we collect
When you visit our website, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account, some of this information could be associated with your account. We collect personal information directly when you provide it to us, automatically as you navigate through our website.
Creative KXNG may collect the following information from you such as: your name and job title, contact information including an email address, demographic information such as a postcode, preferences and interests or any other information relevant to customer surveys and/or offers.
How we use the information collected
We require this information to understand your needs and to provide you with better services, and in particular for the following reasons:
To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on our website.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
Where you give us consent:
Providing you with marketing information about products and services which we feel may interest you.
For the purpose of responding to requests by the government, a court of law, or law enforcement authorities conducting an investigation.
How you can access your personal information
You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us at any time. To make an access or correction request, contact us.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or reduce cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website, but we’re talking about the following kinds of details:
Your IP address or proxy server IP address.
The domain name you requested.
The name of your internet service provider is sometimes captured depending on the configuration of your ISP connection.
The date and time of your visit to the website.
The length of your session.
The pages which you have accessed.
The number of times you access our website within any month.
The file URL you look at and information relating to it.
The website which referred you to us and the operating system which your computer uses.
Occasionally, we will use third party advertising companies to serve ads based on prior visits to our site. For example, if you visit our website, you may later see an advertisement for our products and services when you visit a different website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by phoning or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please call us.
If you believe that any information, we are holding on you is incorrect or incomplete, please phone or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.