We’re here to assist you Monday through Friday, from 11:00 AM to 5:00 PM.                     Give us a call on 02921 690 355 and we'll happily answer any questions about our services.                     We’re here to assist you Monday through Friday, from 11:00 AM to 5:00 PM.                     Give us a call on 02921 690 355 and we'll happily answer any questions about our services.                    

Privacy Policy

You agree to the following privacy policy, which may be updated or modified from time to time without notice.

Acceptance of the policy

This privacy policy explains how Creative KXNG collects, uses, and protects your information when you visit this website. By continuing to use this site, you agree to the terms outlined in this policy. If we request any personally identifiable information, rest assured it will only be used in accordance with this privacy statement.

Please check this page regularly to stay informed of any updates or changes.

What we collect

When you visit our website, certain information is automatically collected. This data is generally anonymous and does not identify you personally. However, if you’re logged into your account, some of this information may be linked to your profile. We also collect personal information directly from you when you provide it, as well as automatically as you navigate our site.

Creative KXNG may gather information such as your name, job title, contact details (including email address), demographic information like postcode, preferences, interests, and any other data relevant to customer surveys or offers.

How we use the information collected

We need this information to understand your needs and to deliver better services.

Specifically, we use it for the following purposes:

  • To fulfill contractual obligations and facilitate transactions on our website.
  • To improve our products and services.
  • To send you updates about new products, special offers, or other information we believe may interest you via email.
  • To contact you periodically for market research purposes.
  • To communicate with you by email, phone, fax, or mail.
  • To personalise your experience on our website based on your interests.

Where you have given us your consent:

  • To provide marketing information about products and services that may interest you.
  • To respond to requests from government authorities, courts, or law enforcement agencies in connection with investigations.

How you can access your personal information

You can view certain personal information we have collected about you by logging into your account. Additionally, you have the right to request access to other personal data we hold and to request corrections to any inaccuracies. You may also close your account with us at any time. To request access or corrections, please contact us.

Security

We are dedicated to protecting your information. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial safeguards.

Your personal data is stored securely on our managed servers and, when necessary, in hard copy files kept in secure locations. We employ security measures such as username and password authentication, two-factor authentication, and data encryption to safeguard your information during storage and transmission.

How we use cookies

A cookie is a small file that requests permission to be stored on your computer’s hard drive. Once you consent, the cookie is added and helps us analyse web traffic or notify us when you visit a specific website. Cookies enable web applications to recognize you as an individual, allowing them to customize their operations based on your preferences, needs, and dislikes.

We use traffic log cookies to identify which pages are most frequently visited. This information helps us analyse website traffic and improve our site to better serve our customers. The data collected is used solely for statistical purposes and is removed afterward. Overall, cookies enhance your browsing experience by helping us understand which pages you find useful and which you do not. Rest assured, cookies do not give us access to your computer or any personal information beyond what you choose to share.

You can choose to accept or decline cookies. Most browsers automatically accept cookies but can be configured to decline them. However, disabling cookies may limit some functionalities of our website.

The types of data collected include:

  • Your IP address or proxy server IP address
  • The domain name you requested
  • Your internet service provider (depending on your connection)
  • The date and time of your visit
  • The duration of your session
  • Pages accessed during your visit
  • The number of visits within a given period
  • The specific files or URLs viewed
  • The referring website and your operating system

Occasionally, we may work with third-party advertising companies that serve ads based on your prior visits to our site. For example, after visiting our website, you might see advertisements for our products on other websites.

Links to other websites

Our website may include links to third-party websites of interest. Please be aware that once you click on these links and leave our site, we have no control over the content, privacy practices, or security measures of those external sites.

As a result, we cannot be responsible for the protection or privacy of any information you provide while visiting these third-party websites. We recommend reviewing the privacy policies of those sites, as they are not governed by our privacy statement. Exercise caution and ensure you understand their privacy practices before sharing any personal information.

Controlling your personal information

You have the option to restrict the collection or use of your personal information in the following ways:

  • When filling out a form on our website, look for the checkbox that allows you to opt out of your information being used for direct marketing purposes.
  • If you previously consented to us using your personal information for marketing, you can change your mind at any time by contacting us via phone or email.
  • We will not sell, share, or lease your personal information to third parties without your permission, unless required by law. However, if you wish, we may use your information to send you promotional offers from third parties that we believe may interest you—simply let us know.
  • You have the right to request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may apply. To obtain a copy of your data, please contact us.
  • If you believe any information we hold about you is incorrect or incomplete, please contact us promptly by phone or email. We will correct any inaccuracies as soon as possible.