How you can get in touch

You can get in touch today and we look forward to answering any questions you have regarding our services. Why not send us a message? We will respond to your message within 24 hours. If there is anything you need and can’t find it, let us know.

Have an account? Our support ticket system allows us to easily streamline your communications in a single ticket, all within an organised workflow, leading to quicker resolution times of support requests.

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    Frequently asked questions..

    Questions AND ANSWERS

    How long will a website take to build?

    The length of time it takes to design and build a fully functional website is based on many factors. Custom design work can take anywhere from 1 – 4 weeks, depending on the complexity of the design and the number of revisions you require.

    Through meetings, planning and discussion we’ll be able to understand your requirements and then be able to estimate a project launch date.

    What do you need to begin?

    We will talk to you in detail to work out what you want your website to do for your business, and discuss how we think it should look and what sort of content (words, photos, video or other images) will be required.

    We ask that you provide all the required information in advance; don’t worry if you are not sure where to start, we are here to help!

    Can i see the website in progress?

    Yes. In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your website.

    During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind.

    How do you differentiate from others?

    We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically.

    You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.

    Can i edit the website myself?

    Yes. We always instruct clients on how to update their website. In fact we make this as easy as possible when developing your website.

    We understand that not all businesses have the time to update their website and for that reason we offer a popular stress-reducing service, simply explain what needs updating and then leave it to us.

    When do i make a payment?

    We require an advance payment of fifty percent (50%) of the project quotation total before any work is started or supplied to the client for review.

    The remaining fifty percent (50%) is required after the development stage, with any remaining due upon completion of the work, prior to upload to the server or release of materials.