How you can get in touch
We look forward to answering any questions you have regarding our services. If you need help with a password or you’re looking for a website design for your business, we’d like to hear from you.
We’re available from 11:00 am – 5:00 pm Monday to Friday.
Why not send us a message? We will respond to your message the very same day. Our support ticket system allows us to easily streamline your communications.
Frequently asked questions.
Questions AND ANSWERS
How long will a website take to build?
The length of time it takes to design and build a fully functional website is based on many factors. Custom design work can take anywhere from 1 – 4 weeks, depending on the complexity of the design and the number of revisions you require.
Through meetings, planning and discussion we’ll be able to understand your requirements and then be able to estimate a project launch date.
What do you need to begin?
We will talk to you in detail to work out what you want your website to do for your business, and discuss how we think it should look and what sort of content (words, photos, video or other images) will be required.
We ask that you provide all the required information in advance; don’t worry if you are not sure where to start, we are here to help!
Can i see the website in progress?
Yes. In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your website
During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind.
How do you differentiate from others?
We start you out with the latest version of WordPress, the same one you’d download from WordPress.org. And anytime there’s an update, we install it for you automatically.
You never have to hassle with installing another update or worry about running an outdated or compromised version of WordPress.
Can i edit the website myself?
Yes. We always instruct clients on how to update their website. In fact, we make this as easy as possible when developing your website.
Can you edit the website for me?
Yes. We understand that not all businesses have the time to update their website, and for that reason, we offer a popular stress reducing service, simply explain what needs updating, and then leave it to us.